02-27-2015, 05:58 PM
Hi,
Want to get something off my chest. Honestly, you won't believe that.
On February 18, I saw that Ubisoft store got Total War: Shogun 2 complete for 12 Euro. Yay, been waiting for the game to be on sale, so I got it... only strange thing was, it was "Preorder", not buy. I thought, well, it's been out for over a year, this is surely a mistake....
Well, mistake it was... buying, that is.
When I saw that I didn't get the game (although they took my money, naturally), I asked their customer support. I was told it was an error (the preorder thing) and they'd look into it. So, I waited... the shop now listed the game as available...
Waiting ....
Waiting ....
Two days later, I ask support again for clarification... no answer for four days... I write another mail... no answer for two days... I decide to call their hotline... the girl tells me they will look into it "today"... in the meantime, the shop lists the game as on preorder again...
So, "today" turned into three more days... now, ten days after I bought it, they STILL can't tell me WHY the game isn't available, WHEN it will be available, or WHY the hell they even sell it if they can't deliver it. Ten fucking days.
So, moral of the story: If you want to buy a game, do not for fucks sake buy it on Ubisoft's store. Their own forum is full of similar horror stories.
Honestly, it's fucking ridiculous
Want to get something off my chest. Honestly, you won't believe that.
On February 18, I saw that Ubisoft store got Total War: Shogun 2 complete for 12 Euro. Yay, been waiting for the game to be on sale, so I got it... only strange thing was, it was "Preorder", not buy. I thought, well, it's been out for over a year, this is surely a mistake....
Well, mistake it was... buying, that is.
When I saw that I didn't get the game (although they took my money, naturally), I asked their customer support. I was told it was an error (the preorder thing) and they'd look into it. So, I waited... the shop now listed the game as available...
Waiting ....
Waiting ....
Two days later, I ask support again for clarification... no answer for four days... I write another mail... no answer for two days... I decide to call their hotline... the girl tells me they will look into it "today"... in the meantime, the shop lists the game as on preorder again...
So, "today" turned into three more days... now, ten days after I bought it, they STILL can't tell me WHY the game isn't available, WHEN it will be available, or WHY the hell they even sell it if they can't deliver it. Ten fucking days.
So, moral of the story: If you want to buy a game, do not for fucks sake buy it on Ubisoft's store. Their own forum is full of similar horror stories.
Honestly, it's fucking ridiculous